Privacy policy

1. Who are we?

Noise Solutions, located at Doornpark 38 b10, 9120 Beveren-Kruibeke-Zwijndrecht, Belgium, is responsible for the processing of personal data as set out in this privacy policy.

• Website: www.noisesolutions.be
• Email: info@noisesolutions.be
• Phone: +32 3 303 42 44

2. What data do we collect?

We collect the following personal data when you contact us:

• Name
• Email address
• Phone number (optional)
• Your message or question
• Customer type (residential/professional)

3. Why do we collect this data?

We process your personal data for the following purposes:

• To respond to your request and give you advice
• To draw up a quote
• To make appointments for site visits
• To improve our services

4. Legal basis

We process your personal data on the basis of your consent (when you fill in the contact form) and/or on the basis of our legitimate interest in answering your question.

5. Retention period

We do not keep your personal data longer than strictly necessary. Contact details are kept for a maximum of 2 years after the last contact, unless longer retention is necessary for the execution of an agreement or legal obligations.

6. Sharing with third parties

We do not share your personal data with third parties unless it is necessary for the execution of an agreement or when we are legally obliged to do so.

7. Your rights

You have the following rights regarding your personal data:

• Right of access: You can request which data we hold about you
• Right of rectification: You can have your data corrected
• Right to erasure: You can request that your data be deleted
• Right to restriction: You can request that processing be restricted
• Right to portability: You can request your data in a common format
• Right to object: You can object to the processing

To exercise your rights, please contact us at info@noisesolutions.be.

8. Security

We take appropriate technical and organisational measures to protect your personal data against loss or unlawful processing.

9. Complaints

Do you have a complaint about the processing of your personal data? Please contact us. You also have the right to file a complaint with the Belgian Data Protection Authority (DPA).

10. Changes

We reserve the right to change this privacy policy. Changes are published on this page. We recommend that you consult this policy regularly.